Privacy Policy

Last Updated: May 25, 2018

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information.

Any personal data you supply to us will be collected and used in accordance with the terms stated below.

Each time you access and use Iristrace cloud software application on web or mobile app “Iristrace“ (collectively referred to as “services”) and/or our website: iristrace.com, you will be under the Privacy Policy which is in force at all times and you should review this text to be sure that you agree with it.

When this policy mentions “Iristrace,” “we,” “us,” or “our,” it refers to the following companies:

Iristrace Iberia SLU and Iristrace B.V. (collectively referred to as “Iristrace“) act as joint data controllers, who are jointly responsible for compliance with data protection legislation. Iristrace Iberia SLU is primarily responsible for exercising of rights of data subjects and providing information about data processing.

Iristrace Services are designed and addressed to businesses not for consumers and is not permitted to customers to enter personal data in the platform except for personal data that can be completed in Users profile (First name, Family name, Email, Position and/or Phone), according with Iristrace Terms of Use.

 

Why We Collect Data and What We Collect

Iristrace Services are designed and addressed to businesses not for consumers and is not permitted to customers to enter personal data in the platform except for data that can be completed in Users profile. Notwithstanding the foregoing,  we collect some personal data for the following various reasons:

a) To Manage the contracted services and carry out the contractual relationship.

We may collect data which are required to provide you with services, information and support. You provide us the data required for you to receive support, information or the services, whether you purchase or use Iristrace services, sign up for an Iristrace account, and/or these data are collected in the course of use of Iristrace services. We may use third-party service providers, acting as data processors, to assist us in provisioning Iristrace services to you or in our operations. For example, we may use third-party service providers to provide data storage and backup services.

Iristrace may use tracking pixels in the sending of emails to Iristrace’s customers (including personnel of the company which have contracted our Services) to provide the best customer service possible. Tracking pixels may be used in emails relating to matters concerning the contractual relationship or in emails for providing Iristrace Software information (new features, etc.).

The legal basis for this data processing is performance of contract between you and us.

To learn more about the contract: https://iristrace.com/en/legal-conditions/  (“Iristrace Terms of Use”)

b) To respond to your requests for information. When you contact us (online or offline) in connection with a request for information, we collect information necessary to be able to contact you and to fulfill your request. The legal basis for this data processing is your consent.

c) To improve our offerings based on usage. We may collect data based on your use of Iristrace Website and services, and we do not associate these data with your name. We use these data to better understand usage patterns of our products and behavior of our collective audience. At times we may share this information in aggregated anonymous form with third parties. The legal basis for this data processing is our legitimate interest in improving our services.

In addition, Iristrace shall only use data storage and recovery devices (‘Cookies’) where you have granted your prior consent in such connection in line with indications in the pop-up on the visitors web browser when accessing this website for the first time or here: https://iristrace.com/en/cookies-policy/, of which all visitors/users should be aware.

d) To promote and market our products and services. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our products and services. We also may use third-party service providers to assist us with our email marketing; in that case, the third-party service provider will have access to your email address, your name, and other information necessary to engage in the marketing. Such third-party service provider will act as a data processor and will not use your data for any other purpose. The legal basis for this data processing is our legitimate interest in promoting and marketing our products and services, or your consent.

e) To fulfill legal duties stipulated by accounting, taxation and other laws. We may collect, use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.

You may object to the processing of your personal data for the purposes c) & d) at any time.

Categories of data involved in data processing include:

Children

Our services are not designed for and are not offered to children under the age of 18. If we discover that a person under the age of 18 has submitted information directly to us, we will endeavor to delete the information from our systems.

We may share your data with certain third parties which help us provide you with Iristrace services, or to run our business, for example to providers of data storage and backup services.

Sharing

We share collected personal data within the Iristrace group of companies described above, which act as joint data controllers and process personal data for the purposes described above, e.g. for internal administrative purposes.

We may share your data with certain third parties which help us provide you with Iristrace services, or to run our business, for example to providers of data storage and backup services. While choosing third-party providers, we ascertain their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place and that they respect this Privacy Policy.

Your personal data may also be shared with other organizations or individuals if we have obtained your consent to do so.

Please, note that we may also share your data with competent authorities if we are obliged to do so under applicable legislation.

Security

To secure your personal data, our products and services are designed with security and privacy in mind.

Iristrace use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, the technical security of a medium such as the Internet is not insurmountable and there may be willful misconduct on the part of third parties, although Iristrace has set in place all of the measures within its power to prevent such misconduct.

Location of Your Information

Any servers or services that contain personal data are located within the EU. At times, Iristrace may transfer some of your personal data to third parties which help us provide you with Iristrace services, or to run our business and are located outside of the EU, for example to companies which provides Iristrace with services of software and apps for businesses. Any such transfer will be made in accordance with the applicable laws on data protection and this Privacy Policy and will be based on relevant adequacy decision of the European Commission, especially on standard data protection clauses or Privacy Shield decision.

Data retention, withdrawal of approval, access to data and your rights

We retain your data as long as we need to in order to achieve the purpose for which it was collected. Notwithstanding the foregoing, we may retain your information if it is required to comply with legal obligations and/or defense in case of violation of Iristrace Terms of Use and/or Privacy Policies. We may also have copies of your information in application logs, weblogs, and/or backups made for security and support purposes.  

You are responsible for the correctness of the Personal Data you provide to us. We expect you to check the Personal Data you provide to us and if any inconsistency takes place, update your Personal Data or report the inconsistency to Iristrace.

As set out in General Data Protection Regulation, you may have the right to: (i) request access to your personal data; (ii) request rectification of your personal data; (iii) request erasure of your personal data; (iv) request a restriction on the processing of your personal data; (v) request personal data portability; or (vi) object to the processing of your personal data.

These rights can be exercised via the email address contracts@iristrace.com or via letter addressed to Iristrace Iberia SLU, Alicante (Spain), Avda. Juan Carlos I nº 63 local 14 (CP 03440); in both cases including a copy of your ID card, passport or other valid identity document to help Iristrace prevents unauthorised individuals from accessing visitor personal data.

You may lodge a complaint related to the processing of your personal data with the competent data protection supervisory authority, i.e. in the Spanish Agency of data protection or the  Dutch Data Protection Authorities.

Changes to this Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on Iristrace Website. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with an advance notice of such change by highlighting the change on Iristrace Website.

Reaching out

If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting  contracts@iristrace.com.

 

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