Checks 
Docs Deliver the same quality experience in every store
Create the best customer experience in your stores and franchises. Make sure every location meets the same standards, with checklists and inspections from an easy-to-use mobile app.
Service standard · OK
Store 14 · Customer service
How many different places hold the information about your stores?
It is not just paper. Most retail chains run their checks on tools that do not talk to each other, and that has a real cost in time and traceability.
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WhatsApp and voice messages
Store issues get lost in the thread, nobody knows who acted or when, and nothing is left for head office to review.
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Email
Service standard reports arrive late, attachments go missing, and consolidating data from several stores can take hours.
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Excel spreadsheets
Duplicate versions, transcription errors, no access from the shop floor and no alerts when a location drifts from the standard.
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Paper and notebooks
Stockroom and maintenance records reach head office too late. Finding a record from three months ago means a manual search.
What is this chaos costing you?
Transcribing manual records, preparing reports and hunting for scattered data can take several hours a week per store.
A single place for everything
With Iristrace you replace all those patches with one app: service standards, mystery shopper, stockroom and campaigns. All signed, dated and ready for any review.
Digitise every process
in your stores
From customer service to stockroom control,
everything under control in a single app.
Faster, more efficient inspections
Spot issues, add photos and comments even with no signal, and raise corrective action reports to coordinate your team.
Service and quality standards
Make sure stores and franchises meet your brand and service standards: maintenance, cleaning, customer service and shelf checks.
Investigate issues
Staff add photos of any damage or issue and open corrective action plans, with all the information documented automatically.
Marketing campaigns and promotions
Roll out your campaigns with checklists that confirm posters, leaflets and signage are correctly placed in every store.
A global view of your stores
Beyond the daily record, Iristrace gives you the data to get ahead of problems, standardise the customer experience across stores and keep improving.
Manage issues with action plans
When a member of staff spots an issue, they document the problem with photos and comments and open an action plan from the same app.
Reports in one click
Generate reports automatically from the data collected, with no manual editing, ready to share with head office.
Integrations with your systems
Connect Iristrace to your ERP or store management system and automate the flow of data between locations with no custom development.
Genuine time savings
Your team spends 60% less time on inspections and report preparation from the first month of use.
inspections
Companies that trust Iristrace
Popular checklists in retail
Start from templates built for stores and large-format retail and tailor them in minutes.
Service standards
Customer service, brand image and perceived quality.
Mystery shopper
Undercover assessment of the shopping experience.
Till opening and closing
Cash counts, payment issues and end-of-shift closing.
Shelf checks
Availability, pricing and product placement.
Stockroom and stock control
Goods receiving and inventory levels.
Product returns
Recording and handling of in-store returns.
Maintenance and facilities
Cleaning, access control and store condition.
Loss and shrinkage records
Shrinkage tracking and inventory control.
How it works
Design your checklists
Build opening, closing, mystery shopper or stockroom control templates by dragging components, with no code and no technical support needed.
Record in store
Your team completes inspections from a phone or tablet, with or without signal, adding photos, comments and signatures.
Analyse and decide
Get data from every store in real time on the dashboard, open action plans and generate reports in one click.
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↓ −35% vs last week24
↑ +5 pending Frequently asked
questions
Everything you need to know before digitising the checklists across your stores.
Talk to our team →Yes. Centralise data from every store and franchise in one dashboard, compare results between them and keep a single template that adapts to what makes each location different.
Yes. The app works fully offline and syncs automatically once the connection is back. Ideal for stores with poor signal or back stockrooms.
Create a single service standards template and apply it across every store and franchise. Compare results on the dashboard and spot deviations instantly.
Most chains have their first checklists live in under a week. The Iristrace team walks you through digitising your first process.